Welcome to Hallmark Online Shop, where we believe in making every celebration magical—including protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at hallmarkchristmasus.com.
1. Information We Collect
To provide you with our beautiful celebration essentials and ensure a seamless shopping experience, we collect the following types of information:
- Personal Identification Information: Name, email address, shipping address, and phone number
- Payment Information: Credit card details (processed securely through our payment partners), PayPal account information
- Transaction Data: Purchase history, order details, and product preferences
- Technical Information: IP address, browser type, device information, and browsing behavior
- Communication Data: Customer service inquiries and feedback
2. How We Use Your Information
We use your personal information with the same care we put into crafting our keepsake ornaments:
- Process your orders for our decorative accessories, gifts, and party supplies
- Provide customer support and respond to your inquiries
- Send order confirmations and shipping notifications
- Improve our website and product offerings
- Prevent fraud and enhance security
- Comply with legal obligations
3. Data Sharing and Disclosure
We treat your information with the confidentiality it deserves and only share it in the following circumstances:
- Service Providers: Trusted partners who help us operate our website, process payments, and deliver your orders
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger or sale of our business
We never sell your personal information to third parties for marketing purposes.
4. International Data Transfers
As a global retailer serving customers worldwide (excluding Asia and select remote areas), your information may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data across borders.
5. Data Storage and Security
Your security is our priority. We implement advanced security measures to protect your information:
- Advanced encryption technology for all transactions
- Secure servers with limited access
- Regular security assessments and updates
- Data retention only as long as necessary for business purposes
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information, subject to legal requirements
- Opt-out: Unsubscribe from marketing communications at any time
- Data Portability: Request transfer of your data to another service
7. Cookies and Tracking Technologies
Like the delicate decorations in our collection, we use cookies and similar technologies to enhance your shopping experience:
- Essential Cookies: Required for website functionality and secure checkout
- Analytical Cookies: Help us understand how customers use our site
- Preference Cookies: Remember your settings and preferences
You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect your ability to make purchases.
8. Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.
10. Contact Us
If you have any questions about this Privacy Policy or your personal information, our customer care team is here to add a little magic to your experience:
Email: [email protected]
Address: 3671 Sampson Street, Denver, US 80202
We typically respond within 24 hours and are committed to resolving any concerns you may have.
Thank you for trusting Hallmark Online Shop with your celebration needs. We’re honored to be part of your special moments and committed to protecting your privacy with the same care we put into every product we offer.
Where every celebration finds its perfect touch—and every privacy concern finds its perfect solution.